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Work From Home Bilingual/Non-Bilingual Customer Service Agents

What if you could…

 

  • Build relationships with customers in a fast-paced high-growth environment?
  • Learn proactive ways to engage with customers to increase brand loyalty?
  • Help pioneer new customer experience processes on your way to developing your own career?

 

Our mission is clear: VSE pioneers technologies and builds brands that foster personal connections. Our brands provide people with expert advice and care at the right time for positive impact.

 

We need your help to implement and innovate new processes in our Relationship Center. We need a high energy, insightful, people-person eager to learn and help advance the purpose of our Relationship Center and engage in new and innovative ways with our customers.

 

If you’re our Relationship Agent you will look forward to doing some of these projects:

 

  • Coordinating different perspectives of the customer into the features and functionality of our business.
  • Troubleshooting customer issues to enhance their experience and engagement.
  • Communicating with our customers about service changes and new promotions.

 

Your journey up to this point will likely have included successes in:

 

  • Building ongoing business relationships with customers to increase their experience and engagement.
  • Problem Solving specific customer challenges in ways that meet their needs and increase value for the customer.

 

Here is a little bit more about us:

VSE’s purpose is people innovating for a positive impact in the lives of individuals and communities. As an organization moving towards a positive impact in the world we also aspire for a positive impact on our employees as well. There are some serious perks to work with us. Our management process is built for high collaboration and innovation, we have a competative vacation  policy, flexible work hours, an on-site gym, doggies-encouraged-at-work policy, yoga and fitness classes, and a ton of social opportunities. We also enable totally remote work, if that is more suitable for your life and career.

 

Benefits of working full-time with Voice Systems Engineering:

  • Flexibility to work from anywhere
  • Retirement Savings Plan – 401(k)
  • Tuition Reimbursement
  • Medical Insurance
  • Dental Plan
  • Vision Plan
  • Prescription Drug Program
  • Health and Wellness Plan
  • Vacation Time
  • Sick Days
  • Float Days

Benefits of working part-time with Voice Systems Engineering (min 20 hours per week):

  • Vacation Time
  • Float Days
  • Sick Days
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